Accessibility Plan and Policies for Family Counselling Centre (FCC)
This 2014-21 accessibility plan outlines the policies and actions that FCC will put in place to improve opportunities for people with disabilities.
FCC is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
FCC will establish, maintain and update a multi-year accessibility plan at least every five years, outlining FCC’s strategy to prevent and remove barriers for people with disabilities.
FCC is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.
FCC will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members. Signed confirmation of training records will be kept on file.
FCC will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015:
FCC is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.
FCC will take the following steps to make all new websites and content on those sites conform with WCAG 2.0, Level A by January 1, 2014:
FCC will take the following steps to make sure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015:
FCC will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016:
FCC will take the following steps to make all websites and content conform with WCAG 2.0, Level AA by January 1, 2021:
FCC is committed to fair and accessible employment practices.
We will take the following steps to notify the public and staff that, when requested, FCC will accommodate people with disabilities during the recruitment and assessment processes and when people are hired by January 1, 2016:
FCC will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability:
We will take the following steps to ensure the accessibility needs of employees with disabilities needs area taken into account if FCC in the performance management process:
FCC will take the following steps to prevent and remove other accessibility barriers identified:
For more information on this accessibility plan, please contact Jacquelynne Smith at:
Accessible formats of this document are available free upon request.
If you would like to comment on Family Counselling Centre's accessibility, please complete and submit our Accessibility Feedback Form FCC.