Internal/External Posting: Mental Health Worker
Title: Mental Health Worker
Location: Remote (from home) - Sarnia-Lambton/Lambton County
Position Type: Canada Summer Jobs (CSJ)
Position(s): 1 (8 weeks)
Start Date: 29 June 2026
Hours of Work: 30 hours/week, Weekdays/Weekends
Wage: $17.60/hr
We are looking for compassionate and caring individuals who reside in the Sarnia-Lambton/Lambton County area to provide Mental Health Support with our Tel Check Program.
The Tel Check program offers calls to seniors and individuals with disabilities who live alone in Lambton County. Providing clients with social contact, reassurance, and a sense of connectivity while unobtrusively monitoring physical, nutritional, and mental health needs during telephone conversations.
Students will work remotely in their home in a private space under the direct supervision of the Program Coordinator.
As part of the Canada Summer Jobs, to be eligible, youth must:
be between 15 and 30 years of age at the beginning of the employment period
be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment and
have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
SPECIFIC RESPONSIBILITIES:
Daily Safety Check-Ins: Placing scheduled telephone calls to clients to verify their health and safety.
Companionship and Support: Provide emotional support to seniors (55+) and adults with disabilities, helping them cope with isolation.
Medication Reminders: Reminding clients to take their medication during the check-in call.
Monitoring Health Changes: Assessing if the caller is distressed or if there is a significant change in their well-being.
Crisis Response: Following established procedures for emergency situations if a client does not answer the phone or if a crisis is identified.
KNOWLEDGE, SKILLS, AND ABILITIES:
Communication Skills: Exceptional oral and written skills to provide, explain, and document information. Ability to speak with a slower cadence.
Active Listening & Probing: Ability to listen carefully to understand caller needs, remain non-judgemental, non-directive and non-intrusive while providing emotional support.
Conflict Resolution & Diplomacy: Ability to manage difficult, emotional, or agitating callers professionally while adhering to established standards, and resolving complaints diplomatically.
Organizational Skills: Ability to prioritize telephone calls, emails, and tasks within tight timeframes.
Patience & Empathy: Essential for dealing with distressed callers.
Reliability & Punctuality: Working independently or in a team with minimal supervision.
Professionalism: Maintaining a calm demeanor under pressure.
MINIMUM QUALIFICATIONS:
Possess or be able to obtain a valid negative Vulnerable Police Sector Check.
Relevant experience working with vulnerable individuals is not required but an asset.
Reliable, uninterrupted internet connection.
Quiet and private home workspace.
Use of a cell phone and computer/tablet.
Company Information: At the Family Counselling Centre, we provide essential services that directly strengthen our community, promote individual well-being, and preserve family life. We are an established accredited agency, a member of Family Service Ontario, and proud to be a United Way Funded Partner. As a community based not-for-profit organization, we deliver diverse programs in Lambton County. Our programs provide strategies to deal with life stresses and assist in developing interpersonal relationship skills. We believe in meaningful work with significant impact. We recognize everyday challenges and offer positive solutions to help positively impact our client’s lives.
The Family Counselling Centre is committed to being an inclusive employer and welcomes applications from qualified individuals including persons of all genders and sexual orientations, persons with disabilities, indigenous persons, and members of visible minorities.
Family Counselling Centre is committed to providing accommodations for persons with disabilities. If you require an accommodation during the recruitment process, please contact our Human Resources. This document is available in an alternate format, upon request, to accommodate individuals with a disability.
Those interested are asked to send a cover letter and resume to humanresources@familycounsellingctr.com no later than May 15, 2026.
We appreciate all candidates for their interest, only those selected for an interview will be contacted.
Artificial Intelligence (AI) is not being used to screen or assess job applicants.